Available balance
See the balance available for calls and received texts.
How Prepaid Calling Credit Works
Prepaid calling means you add credit before you call instead of waiting for a carrier bill later. With Talkala, calls you make, answered browser calls you receive, and received SMS use your available balance.
The short version
Top up from $5
Available balance always visible
Stripe receipts and invoices when available
Optional Smart Auto Top-up
How does the Talkala prepaid wallet work?
Credit is money added through a top-up, bonus, referral reward, promotion, or support adjustment. Balance is what you can spend after those additions and any charges. Talkala uses it for calls and received SMS.
What you can see in Wallet
The wallet page shows how much you can spend and what changed that amount.
Wallet activity
Review added credit, amounts set aside during calls, final charges, returned balance, refunds, bonus credit, referral credit, and support corrections in time order.
Payment documents
For successful top-ups, expanded wallet rows can link to Stripe-hosted invoices or receipts when they are available.
What happens to wallet balance during a call
Talkala applies the final charge after the call ends. Wallet shows each balance change in order.
Talkala checks the minimum balance
Before a paid call starts, the dialer shows the minimum balance needed for that call.
Talkala sets aside part of your balance
Talkala sets aside part of your balance at the start so the call stays within what you can afford.
Talkala applies the final cost after the call
When the call ends, Talkala applies the final charge and returns any unused amount to your available balance.
Ways to add credit
You can keep the wallet manual or make refills less hands-on.
Manual top-ups
Use quick packs or a custom amount from $5 to $1,000 when you want to add credit yourself.
Bonus credit tiers
Manual top-ups and qualifying Smart Auto Top-ups can include bonus credit at higher amounts, shown separately from the paid credit amount.
Smart Auto Top-up
Set a threshold and refill amount with a saved Stripe card so future refills can happen when balance drops below your chosen level.
FAQ
Frequently asked questions
What is the minimum top-up?
Manual top-ups start at $5. Custom top-up amounts can go up to $1,000.
Can Talkala charge more than I load?
Talkala usage is prepaid. Paid calls require enough balance to start, and live calls are capped by what the wallet can cover.
Can I get receipts or invoices?
Successful top-ups can show Stripe-hosted receipt or invoice links when Stripe provides them. If you request an invoice at checkout, Stripe collects billing details and supported business tax IDs.
Next step
Ready to keep calls prepaid?
Check rates first, then create an account and add credit only when you are ready to call.